Frequently Asked Questions
Everything you need to know about your KISS USA beauty experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental USA. Expedited options are available at checkout for faster delivery.
What is your return policy for beauty products?
We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are your beauty products cruelty-free?
Yes, KISS USA is committed to ethical beauty standards. We do not test our products or ingredients on animals.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal and Apple Pay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a cancellation within 1 hour of placement by contacting our customer support team.